Crusino Cookie Policy
Last updated: June 8, 2026
This Cookie Policy explains how Crusino collects, stores and uses cookies and similar tracking technologies when you visit or use the casino website. It forms part of the broader privacy framework and should be read alongside the Privacy Policy. The policy applies to all users who access the site, regardless of device or browser type.
Cookies help the website function correctly, remember your preferences and support compliance with legal and security obligations. This document explains what cookies are, how they are categorised, and what control you have over their use.
Definitions and Interpretation
Before reviewing this policy, it helps to understand the key terms used throughout the document. Consistent terminology avoids ambiguity and ensures users can read each section with confidence.
Key Terms Used
| 🔑 Term | 📌 Meaning |
|---|---|
| 🧾 Company | Novatrix SRL, registration number 152125, operating Crusino under licence OGL/2023/174/0082 issued by the Curaçao Gaming Control Board |
| 🍪 Cookie | A small data file placed on your device by a website server during your visit |
| 🌐 Website | The Crusino casino platform accessible through a browser on any device |
| 👤 User | Any individual who accesses or interacts with the website |
| 🔒 Personal Data | Any information that can identify you directly or indirectly as a natural person |
These terms carry the same meaning throughout every section of this policy. Where the word “we” or “the casino” appears, it refers to the company operating Crusino.
What Cookies Are
Cookies are small text files a website places on your browser or device when you visit. They are not programs and cannot execute code or deliver malware. Their purpose is to store a limited amount of data that supports consistent site behaviour across sessions.
How Cookies Work
When you load the website, your browser sends a request to the server. The server responds by delivering page content and, depending on your settings, a set of cookies. On your next visit, the browser returns those cookies to the server, which uses the stored data to recognise your session or preferences.
The data held in a cookie typically includes a session identifier, a language preference or a functional setting. Cookies do not, by themselves, contain your name, payment details or sensitive account data. Any link between a cookie and your personal data arises through the broader account and processing systems described in the Privacy Policy.
Connection to Personal Data
Where cookies are used alongside account identifiers or behavioural tracking, the resulting data may constitute personal data under applicable law. In those cases, the processing is subject to the same protections that apply to other personal data collected by Crusino, including purpose limitation, storage limits and your rights of access or deletion.
Types of Cookies
Cookies differ in how long they remain on your device and what they are designed to do. Two core types cover most of the cookies used on the website.
Session Cookies
Session cookies exist only for the duration of your visit. They are created when your browser session opens and deleted automatically when you close the browser. Their role is to maintain continuity within a single browsing session, such as keeping you logged in while you navigate between pages or holding your active game state during a casino session.
Because they are not stored after the browser closes, session cookies do not accumulate on your device over time.
Persistent Cookies
Persistent cookies remain on your device after you close the browser, up to a defined expiry date. They are used to remember preferences or settings across multiple visits, so you do not need to reconfigure them each time you return. The storage duration for persistent cookies varies depending on their purpose and is set at the time the cookie is written.
You can remove persistent cookies at any point through your browser settings. Deleting them does not delete your account or any personal data held on Crusino’s servers.
Cookie Categories
Cookies used on the website fall into distinct functional categories. Each category serves a specific purpose, and not all of them require your active consent.
Essential Cookies
Essential cookies are required for the website to operate. Without them, core functions such as login authentication, session management and security controls cannot work. Because they are technically necessary, they are placed without requiring explicit consent.
Examples of what essential cookies support:
- 🛡️ Login session maintenance and player authentication
- 🔐 Fraud prevention and account-security signals
- 🧭 Navigation state and page-load continuity
- 📊 Load balancing and server-side request routing
Functionality Cookies
Functionality cookies store your preferences to improve the experience on return visits. They remember settings such as language selection, display options or game lobby filters you have applied. These cookies do not track your activity across external websites.
Disabling functionality cookies means the website will not retain your preferences between sessions. You can still use the site, but some settings will reset each time you visit.
Analytical and Performance Cookies
Analytical cookies collect aggregated data about how the website is used, including which pages are visited, how long sessions last and where errors occur. This information supports ongoing performance review and is not used to identify individual users.
These cookies may be set by third-party analytics providers operating under data processing agreements with the company. You may opt out of this category through the cookie consent mechanism or your browser settings.
How Cookies Are Used on the Website
Cookies serve practical functions across several areas of the website. The table below maps specific uses to the cookie types involved.
| 🎯 Purpose | 🕹️ Cookie Type | 📎 Example |
|---|---|---|
| 💳 Player authentication | Essential | Keeping you logged in during a casino session |
| 🎲 Game session continuity | Essential | Maintaining active game state across page loads |
| 🧠 Language and display preferences | Functionality | Remembering your selected display language |
| 📱 Device and browser recognition | Functionality | Adjusting layout for mobile browser access |
| 📈 Site performance monitoring | Analytical | Tracking page load times and error frequency |
Authentication and Account Access
When you log in, a session cookie is issued to tie your browser to your authenticated account. This prevents you from having to re-enter credentials on every page and ensures that account-level security checks apply consistently throughout your session. The session cookie is invalidated when you log out or when the session expires.
Preference Storage
Functionality cookies retain settings you have applied, such as notification preferences or game lobby filters. These settings are stored locally on your device and returned to the server on your next visit to restore the same configuration without manual input.
Your Choices Regarding Cookies
You have control over how cookies are stored and used on your device. This control operates at two levels: through the browser itself and through any consent mechanism the website provides.
Disabling or Restricting Cookies
Most browsers allow you to block all cookies, block third-party cookies only, or receive a prompt before any cookie is stored. You can also delete cookies that have already been placed. Adjusting these settings affects how the website behaves:
- 🚫 Blocking essential cookies will prevent login and session functions from working
- ⚙️ Blocking functionality cookies means preferences will not be saved between visits
- 📉 Blocking analytical cookies limits performance data collection but does not affect gameplay
Disabling cookies does not close your account or erase personal data held on Crusino’s servers. It affects only the local storage behaviour on your device.
Consent and Withdrawal
Where cookies require consent under applicable law, the website presents a consent notice on your first visit. You may accept all categories, accept essential cookies only, or adjust your selection. You can withdraw or change consent at any time by accessing the cookie settings tool or adjusting your browser configuration.
Withdrawal of consent does not affect any processing that took place before the withdrawal.
Managing Cookies in Your Browser
Each major browser handles cookie management differently. The following section provides brief guidance for the most commonly used browsers.
Chrome and Firefox
In Chrome, go to Settings, then Privacy and Security, then Cookies and other site data. From there you can block all cookies, clear existing cookies or configure exceptions for specific sites.
In Firefox, go to Settings, then Privacy and Security, then Enhanced Tracking Protection. You can set Firefox to block all cookies or third-party cookies, and clear stored cookies from the same menu.
Safari and Other Browsers
In Safari on iPhone or Mac, go to Settings, then Safari, then Privacy and Security. Toggle Block All Cookies to prevent storage. Note that blocking all cookies in Safari will affect login and session continuity on most websites including this one.
For other browsers such as Microsoft Edge, Opera or Samsung Internet, cookie controls are generally found within the Privacy or Site Settings section of the browser menu. Exact paths vary by version. Refer to your browser’s official help documentation for current instructions.
Third-Party Cookies
Some cookies placed on the website originate from third-party service providers rather than the Crusino domain directly. These may include analytics platforms, security services or software providers whose tools are embedded in the site.
Third-Party Provider Scope
Third-party cookies are subject to the privacy policies of those providers. Crusino does not control the content of third-party cookies but works only with providers who operate under appropriate data processing agreements. Where third-party analytical or performance cookies require consent, they are included within the consent categories described in this policy.
You may also manage third-party cookies independently through your browser’s third-party cookie blocking settings.
Data Protection and Cookie Security
Cookies that carry identifiers linked to your account are treated as part of the broader data security framework applied to personal data. This means they are subject to access controls, session expiry rules and transmission security.
Security Measures for Cookie Data
Session cookies linked to authenticated accounts are invalidated on logout and after defined periods of inactivity. Persistent cookies are scoped to the website domain and cannot be read by other websites. Data transmitted via cookies uses encrypted connections where the site operates over HTTPS.
Cookies do not store passwords, payment card numbers or full identity data. Any such data is handled through separate secure systems described in the Privacy Policy.
Contact for Cookie Queries
If you have questions about how cookies are used, want to understand what data is held in connection with cookie identifiers, or wish to exercise data rights relating to cookie-linked personal data, you can contact the support team through the website.
How to Reach Support
Support is available 24 hours a day, seven days a week, through live chat on the website. You can also send a written request through the contact form or by email. For cookie or privacy-related requests, include your registered account details so the team can locate the relevant processing records and respond within a reasonable timeframe.
Requests relating to personal data rights, including access, correction or deletion, will be handled in line with the Privacy Policy and applicable data protection obligations.